My daughter went there through the ER today. We waited hours to be told she would not be receiving any treatment. They took a urine sample from her, the doctor offered her a benzo which she declined.... more A few minutes later some woman came in the room, accused my daughter of being a drug seeker, and told her she could leave now. They weren’t even going to give her any paperwork to prove she was ever there. If I could give this hospital negative stars, I would. Very unprofessional, rude, and very inappropriate staff. Please do not ever go here! It should not be open as a professional hospital.
Took my son in tonight and he voluntarily wanted behavioral health help. From the time we walked into the ER the staff was kind, caring, and spoke to us like we were people and not just a number or job.... more Although the process took a few hours, we left our son feeling like he would be taken care of by the staff. If the behavioral health department is anything like the ER, I feel our son will be in good hands.
My son went to Touchette for mental health issues but Didn’t get the appropriate service. His was checked out by a Emergency room doctor and sent right back on the streets, Clearly he needed help but... more was turned away. This place should not be able to service mental health issues because they ignored my son who was severely suffering from a mental illness. Why do y’all think it’s okay to do people love ones like this..... I want answers???? What ever happened to people loving their jobs instead of a paycheck..... What happened to my son, could’ve been prevented. We begged y’all to help him and Everyone nurse and social worker I talked to, I kept your names because I didn’t see any good coming after y’all ignored my son illness.... Shame on all of y’all
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.7% (0.3% below the national rate)
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