The director "Randy" advised me no food or drink... he stood in the hallway and interrupted us speaking with the triage nurse. I told him I would dispose of it in a moment. He quickly developed a nasty... more attitude. Mind you, we are in the ER with an urgent matter. He rudely kept speaking when I was clearly trying to finish a sentence with the nurse. (I JUST bought a cappuccino from the machine and we were called back within minutes, it was still too hot to drink) Making sure I didn't have a beverage was clearly more important than my daughter's issue. Obviously a power and control issue, since I was not intending to spill or harm anyone with it... I just needed my caffeine. Disgusting demeanor all around. When in the other room where blood was drawn, there were ants crawling on the floor and a dung beetle on the wall.... Otherwise the doctor and nurses were helpful. Will not recommend or return to this establishment.
Rate of readmission after discharge from hospital (hospital-wide)
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