I had an amazing experience giving birth here. First off, the OB/GYN clinic is amazing; the staff is super friendly and I actually looked forward to my routine prenatal appointments so that I could chat... more with them. Shannon and Julie were usually working at the front desk when I went in and they're both great! Abbie (the OB Care Coordinator) remembered my name every week after only meeting with me one time, even though she has tons of patients. I saw both midwives (Wiseman and Sprague) as well as Dr. Armada and felt good about all of them. Dr. Armada can seem a little too blunt to some people, but he is a genuinely skilled doctor who truly cares about the wellbeing of his patients.
When it came time to deliver my baby, I was obviously nervous, but every single nurse in Labor and Delivery made me feel comfortable and safe. Several of them took the time to talk me through some of my fears and concerns, specifically Kyndra the first night, and then for the majority of the rest of my visit (two days), Karol. Despite my initial resistance to routine medical interventions, I was given good information and options to help me make decisions as challenges arose, and nobody ever pressured me or tried to manipulate me to go outside my birth plan (I ended up doing it anyway, but on my own terms, and it was definitely for the best). I was able to feel confident in the staff and eventually I delivered my baby vaginally and with only a couple of very minor tears. I never felt rushed or ignored, my needs were always met and my concerns were always quickly addressed.
At my baby's first appointment with the pediatrician, I stopped by the OB/GYN (the office is right next to it) to make a postpartum appointment and everyone came out from their offices to see my baby, which made me feel so good—because they weren't just medical professionals and staff, they felt like my friends. Cheesy, but absolutely true.
I was advised by several people not to have a baby at this hospital (most of whom had not ever been here, and I believe were circulating rumors of one or two people's bad experiences that had been going around for several years) and I almost decided to go to Iowa City. However, during an earlier pregnancy when I suspected I might be having a miscarriage, I came here because it was close to where I live (here in Muscatine instead of an hour away), and I felt so good about the environment and how well I was treated that I ignored everyone's advice and came back when I got pregnant again. I don't regret my choice at all. I would have all my babies here.
Took my mother in to the ER yesterday. Short wait time. Excellent service by registration staff, nursing staff, and physician. Was seen by James Hines, PA. Was probably the nicest and most caring physicians... more I've ever met! My mother was admitted. Nursing staff were wonderful...especially Shelly! Facility is so nice and clean. Lucky to have such a nice local hospital! It has made many positive changes over the years!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.1% (0.9% below the national rate)
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