UMC-Children's ER dept has great, caring staff. They have order and diligence. You dont wait long at all and everyone to the security guard(s), the front desk receptionist, nurses and doctors are polite.... more You can tell that they love their jobs and the kids!
When I got there for my mild chest pain and shortness of breath , I had to go in the waiting room for hours and hours . They put this teen boy out there throwing up like crazy and crying and I believe... more they should took him in fit help because he couldn't stop throwing up and everyone was just so disgusted sound like he was dying . Then when I was called to take pics of my heart , the lady had a nasty attitude towards me , kept giving me the stink eye . But Ash Gonzales was a very nice person and really bubbly . But after going back in the waiting room still waiting for hours . They called me in another rude room pointed to another room and told go to my room and I was so lost and she rolled her eyes and sighed and directed me to it . My doctor took an 1hr to get there . Told me her name and her assistance name said they will take my urine and X-ray , she had a bad attitude as well , rolling her eyes , barely talking , or nothing , they said they'll be back never did I waited 2hrs for them and never returned . A very helpful woman helped me out and when I went in the bathroom . Disgusting as hell . Pee on the floor . Napkins and poop on the in the toliet and a pee cup in the bathroom. After that took a long time for someone else to come and let me sign paperwork and she's not good or active listener . When I went to take X-rays the man there he told take my bra off and tell him when to come in when I tried to tell him he was gone and talking to somebody he did not still listen , I think he was arguing with them . After X-rays he told me he'll be outside when I put my bra on when I was done he was officially gone . Then when I was in the tv room they said I'm discharged and they don't know what's wrong with me . All that time for nothing. See a man die in front of me , a women roaming around uncontrollive cursing people out naked , hrs of here a kid throw up for help , all these attitudes I have and etc and y'all said I don't know
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.7% (0.7% above the national rate)
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