United Memorial Medical Center

127 NORTH STREET, Batavia, NY, United States   |   5853436030   |  
This facility has been reviewed 28 times
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About
Staff & Capacity
49%
(28 reviews)

"Honestly UMMC doesn't even..."

Reviewed 3 months ago
Alexis Bodnar

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Excellent
7
Good
4
Average
0
Poor
1
Terrible
16
Average:
(reviews: 28)
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Alexis Bodnar

"Honestly UMMC doesn't even..."

Reviewed 3 months ago

Honestly UMMC doesn't even deserve one star. I am so beyond mad right now. My Fiance has had a couple back surgeries in the past, well tonight (10/13/18) he goes in for back pain. He cannot even walk... more

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0  
Michelle D

"On August 31st I..."

Reviewed 4 months ago

On August 31st I had a shoulder arthroscopic surgery and I would like to say that my second shift Aid Deb was absolutely amazing. My third shift nurse Joyce went above and beyond the Call of Duty to make... more

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Carrie Carter

"I will never return...."

Reviewed 5 months ago

I will never return. Nurse was friendly but the Doctor didn't even seem to care what was really wrong with me, I even started having rectal bleeding while I was there and was told just to take some Tylenol.... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 92%
(6% below the national rate)
Aspirin prescribed at discharge
Rate - 85%
(14% below the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 98%
(6% above the national rate)
Immunization for influenza
Rate - 93%
(3% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 6%
(equal to the the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 16.0%
(0.8% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.5%
(0.4% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.6%
(0.7% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 24.6%
(1.6% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.8%
(0.4% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.6%
(0.4% below the national rate)
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