Nice Staff. Long Waits. Straight up, they left a IV in my dads arm after discharge. Good food for a high price. Made me bring my dad in the ER food from home. The name change to Mercy hospital: unity campus... more is aggrovating and unessisary.
If I could I would rate this at -3. If you are in actual need of emergency services head straight for Abbott Northwestern. This hospital is the absolute worst. Went in with heart palpitations (12:45pm),... more confirmed by EKG, knew they could be from thyroid imbalance. They sent my blood off to Abbott for the thyroid lab work (hours after taking the blood - 5:30pm). Would have let me lay there in ER until the results came back if we hadn't asked at around 4pm, but let me leave since my other labs were normal, telling me they'd call when the results came back from Abbott. No phone call. I called this morning for results and was told that in order to find out what they were (is this a thyroid event or do I need to go to a cardiologist ASAP?) they told me I'd need to follow up with my health care provider, rather than THEM tell me while I was on the phone while they were VIEWING the results. REALLY? REALLLLLLLYYYYY??? Are you that incompetent and hungry for more money in your system? Never again. Unity is only 1 mile from our house but I'd rather make the ambulance ride or trip to Abbott in the future. Just disgusting.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.6% (0.6% above the national rate)
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