University College Hospital

235 Euston Road University College Hospital, London, United Kingdom   |   020 3456 7890   |   Website   |  
This facility has been reviewed 64 times
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Staff & Capacity
73%
(64 reviews)

"Excellent service and care..."

Reviewed 2 months ago
sf tay

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Excellent
37
Good
5
Average
2
Poor
3
Terrible
17
Average:
(reviews: 64)
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sf tay

"Excellent service and care..."

Reviewed 2 months ago

Excellent service and care from the fantastic team at the EGA including birth centre, MFAU and EPU. I had nothing but positive feedback for this place. Thank you to everyone at every level

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Girlonamission 1978

"I had the Mirena..."

Reviewed 2 months ago

I had the Mirena Coil put in at Whipps X about 1 week ago, within 2 days I experienced nausea, abdominal pain, bloating, bad breakouts on my face and low mood. I wanted it OUT - so 5 days after insertion... more

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Financial Advice

"I took my daughter..."

Reviewed 2 months ago

I took my daughter to their A&E today and am very happy with the service: quick (including x-ray where technicians were great), professional and reliable. The doctor who examined her (I did not catch the... more

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No ratings yet

Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
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Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care: Coming soon!

Heart Attack & Chest Pain

Statin at Discharge
N/A
Aspirin prescribed at discharge
N/A
Primary PCI Received Within 90 Minutes of Hospital Arrival
N/A

Preventive Care

Immunization for pneumonia
N/A
Immunization for influenza
N/A

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
N/A

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
N/A
Readmissions Complications & Death: Coming soon!
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
N/A
Pneumonia (PN) 30-Day Mortality Rate
N/A
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
N/A
Heart failure (HF) 30-Day Readmission Rate
N/A
Rate of readmission after hip/knee surgery
N/A
Rate of readmission after discharge from hospital (hospital-wide)
N/A
Average score:

Q: How satisfied are you with the cleanliness of the area you were treated in?
(Number of ratings: 226)
Q: How satisfied are you that the hospital staff worked well together?
(Number of ratings: 211)
Q: How satisfied are you that you were treated with dignity and respect by the staff?
(Number of ratings: 225)
Q: How satisfied are you that you were involved in decisions about your care?
(Number of ratings: 219)
Q: How satisfied are you that the hospital provides same-sex accommodation?
(Number of ratings: 100)