This visit is based on fair observation and processing time, not trying to put in any personal opinion, or any comment about hospital bills.
10/11/2017. I took my mom in to UCI Emergency. Parking... more at Emergency parking for free (just need to provide the Parking Space number to Receptionist).
11:30 Am: Check in @ front desk. Only take about 5min for paper work and reasons why go to ER. Not a lot of patients waiting yet.
11:40: Get called in for triage. (Some nurse got a poker face which is not a big deal to me)
11:55. See Dr. Burns. He checks my mom condition for about 3-4 minutes which is considered generous. (Average time doctor see patients maybe 1-2 minutes or less). Maybe depend on how well you can communicate with the doctor, and your chief of complaint. After that, we go back to waiting area.
12:35: Get Chest Xray done
13:00: get Blood draw done. Nurse offers some pain meds also.
13:17: Nurse Practitioner/MSN Kathleen takes my mom into the room for eval. Another good 4minutes talking, checking lungs, heart, listen to patient’s history. Then go to the Staging Area to get treatment (only chair here, no bed)
1330: During time in Staging area, my mom get breathing treatment, meds, IV infusion…
Some of the nurse are very attentive. Especially R.N Lenci, and N.P Kathleen. They keep coming back and check on my mom multiple time which make me surprised.
Around 15:20 : Lab work, Xray results come out. Get discharge.
Total time @ UCI ER about 4 hours.
Time might be differ depend on patient’s condition I guess.
Thanks UCI team
I read a lot of the reviews before contacting this hospital to inquire about acceptance of my medical insurance. The PBX Operator I spoke with was very professional (9/26/17 @ 10:40 am). I was transferred... more to the ER Registration Department and the woman I spoke with was fantastic. She was very professional and knowledgeable. I hopefully will not receive poor treatment but thus far I don't anticipate any problems.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.0% (1% above the national rate)
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