On August 28, 2016, I fell off a ladder as I was painting my apartment...I also sprang my right wrist and broke my Lumbar. I carry Medica insurance through my work and Fairview is my medical choice. ... more />
I was admitted to U Of M Fairview Hospital on the West bank and transferred to the East bank to the Trauma/Neo-Surgery department on the 6th floor. I was in the hospital for a total of 7 days. I was immediately put on flat bed orders and into a TSLO brace for 3-6 months. While there, I received 24x7 care on all 3 shifts. I was in excruciating pain and on some really have drugs.
During which time I had the opportunity to meet a wonderful and compassionate healing team I have ever come across in one hospital stay! From Admissions in ER, Dr's in ER, to Imaging staff while at the West bank to the Housekeeping, NA's, the RN's and especially to the whole trauma Dr.'s, TR, Social Services and anybody else that answered my phone! You are the best!!!
This hospital and it's staff are truly all about healing people when they need it the most. Their enjoyment of their jobs shines through each and everyone of you. Your compassion in honorable and better than any medication can give. Their mission, motto and customer service is, "Is their anything else I can do for you?"
Kudos! and more Kudos! Muchas Gracias for all the care you gave me. I am so grateful to all of you and will always recommend this hospital and it's staff for the amazing, outstanding and work ethics a business should be all about.
With much appreciation, Lupe Luque
P/S I will be back to visit you all to thank you in person.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.2% (1.2% above the national rate)
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