Much improved since my last visit there. USC has done a good job upgrading procedures. The last time I was there (5 years ago) a woman from finance came to my room, while I was still flat on my back with... more a 102 degrees temp and pneumonia, and asked for a $1,000 co payment. That was not cool. Nothing like that happened this time and I had an overall good experience.
I took my daughter in to the Emergency Department this morning because she had been complaining of a very severe sore throat the night before. The staff were very warm and friendly. I had never used the... more ED services at USC Verdugo Hills Hospital before, but recently learned that their Department won an award from USC for the great services that they deliver to their patients. So, I thought I would give them a shot since I had a few terrible experiences at Huntington Hospital. I was so happy that I took my daughter to USC Verdugo Hills Hospital. We were only there for 31 minutes and in that short time she was seen right away by Dr. Montoya and diagnosed. We were given a prescription for antibiotics, a note for school, and discharge instructions. The nurses were awesome and made my little one feel at ease. I would highly recommend the Emergency Department services at USC Verdugo Hills Hospital. They are 5-Stars in my book. I will gladly return there if the situations arises again!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.6% (0.4% below the national rate)
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