Year Established: 1874
The Vanderbilt University Medical Center (VUMC) is a collection of several hospitals and clinics, as well as the schools of medicine and nursing associated with Vanderbilt University in Nashville, Tennessee.... more
I walked in with a toothache. Nothing was done. I was told they do not perform extractions. They sent me a bill. I am not paying that bill. You literally told me that you cannot do anything for me and... more did nothing and then I left. I am not giving you any money.
The surgeons were wonderful. They were personal, knowledgeable and welcoming.
My husband's main nurse was pretty nice and proficient.
The one star is... more for a particular nurse who was negligent and rude.
When she came into my husband's area she did not introduce herself. She started opening packages and placing heart monitor patches on his chest and instead of throwing the packaging in the trash she threw everthing on top of him like he was the trash can. She pulled out his IV while trying to clean up blood that spilled on his arm from a bad stick. Then she stuck him on the top of his hand to draw blood without a warning. He yelled when she did that. As soon as she had drawn blood for labs, the main nurse was told that labs were not needed for him. Really!!! Everything this nurse did was rude, rushed and negligent. She was very uncaring towards my husband as a patient and as a human being. She could have apologized for her mistakes.
Another nurse did not stay to assist my husband with using the urinal, after his procedure which had him somewhat incoherent.
My husband's overalls visit was pretty good, it's just these circumstances that never should have happened.
We found everyone extremely helpful, professional and friendly. The nurses, doctors, transport services, parking attendants and cafeteria workers could not have been better. All our appointments were... more on time. All the rooms and facilities were clean and comfortable. Free valet parking.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.2% (1.2% above the national rate)
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