This place is so bad with service. Not sure how they get paid so much money over there. Went to the ER with my baby that took a spill and the RN bangs her head on the car seat (I couldn't even look at... more her face after that). They had no rooms and was seeing us in the hallway on a bed. What a experience. Next time I will Googl/Web MD and just live knowing I didn't have to deal with that. Thanks awesome people saving lives! What a joke
This review is for the maternity and post-partum departments:
From start to finish our visit was fantastic, from the nurses who helped us get settled, to the doctors, to the overnight staff... more and housekeepers. Our delivery went from routine to scary in a flash, and the entire team was fast and professional and left me feeling that my wife and son were in very capable hands to help guide them through the complications.
Our nurses were all great, they have an obvious passion for what they do and made this whole process a dream. Our nurse on discharge day, Alicia, was particularly friendly and helpful with keeping us informed. No one gets to leave as quickly as they want to, but she helped get us on our way home as swiftly as she could.
A couple tips though, bring your own pillows if you're staying overnight, and arrange for your own food (what they deliver to the rooms is pretty awful, and there are no vending machines that I could find). They let you bring your own food and I recommend you do so. But if they put money towards better care instead of pillows and food, I think they're doing it right.
Our 4 year old daughter stepped on a sewing needled that broke off in her foot requiring a trip to VCMC's ER. Our first visit Dr. Sara and staff were amazing with our girl. Turned out surgery was going... more to be required in order to remove the needle due to it being so deep in her heel. Dr. Roberg again was excellent with our daughter. The anesthesiologist (sorry can't recall his name) went above and beyond to make our daughter comfortable and even let her watch cartoons on his personal phone as they took her for surgery. Thank you to all the staff and VCMC, I highly recommend this hospital.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.9% (0.1% below the national rate)
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