Verde Valley Medical Center

269 SOUTH CANDY LANE, Cottonwood, AZ, United States   |   9286396000   |   Website   |  
This facility has been reviewed 29 times
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About
From its beginnings as a small outpatient clinic in 1939, Verde Valley Medical Center in Cottonwood has grown into a full-service, 99-bed, nonprofit hospital serving North Central Arizona. Four locations... more
Staff & Capacity
56%
(29 reviews)
United States: Ranked #7475
Ranking generated by Best Hospital Advisor

"GINA the front office..."

Reviewed 4 weeks ago
Amethyst Jay

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Excellent
9
Good
3
Average
3
Poor
1
Terrible
13
Average:
(reviews: 29)
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Amethyst Jay

"GINA the front office..."

Reviewed 4 weeks ago

GINA the front office receptionist, nasty and rude. Simply asking for fax number and scolded me for trying to explain why i needed fax number. Dont take it out on me if you're having a bad day

Review details
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Misty Daughters

"My grandmother was removed..."

Reviewed 1 month ago

My grandmother was removed from life support in the ICU there two weeks ago and the staff was very kind and accommodating. Cinna and Sarah were great at keeping us updated with information and Dr. Livingston... more

Review details
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Misty Daughters

"My grandmother was removed..."

Reviewed 1 month ago

My grandmother was removed from life support in the ICU there two weeks ago and the staff was very kind and accommodating. Cinna and Sarah were great at keeping us updated with information and Dr. Livingston... more

Review details
0  

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

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How did the doctors communicate?

Doctors "Always" communicated well
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How soon did you receive help when needed?

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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
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Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
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My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
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How was the area around your room?

The area around my room was "Always" quiet at night
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The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 97%
(1% below the national rate)
Aspirin prescribed at discharge
Rate - 99%
(equal to the the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 93%
(3% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 99%
(7% above the national rate)
Immunization for influenza
Rate - 98%
(8% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 2%
(4% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 18.3%
(3.1% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 12.4%
(0.5% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.1%
(1.2% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 21.3%
(1.7% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.7%
(0.7% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.3%
(0.7% below the national rate)
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