I went to this hospital in December. I received a statement in the mail for how much money I owed, sent it to insurance then received a second statement with the reduced price. Upon receiving that I called... more and paid the amount in full. A week later I received a receipt in the mail. About every two weeks after that I received a letter saying they were going to send me to collections if I didn't pay my bill. Each time I would call and remind them that I had already paid. They said they could see that I had and would take care of it each time. A few weeks ago I called to confirm they had taken care of it and was told they had and I would receive a receipt in the mail. Today I received yet another bill and called directly. They are now having me fax them a copy of the receipt they mailed me to confirm that I already paid. I am NOT happy. I have tried to be patient the last several phone calls but when you tell me it was taken care of and then I receive another bill that is just ridiculous and terrible customer service. They flat out lied to me. Get it together.
Look, as opposed to say Girard, it's excellent. As opposed to Joplin, it sucks. Just remember you're going to a Catholic hospital if that really matters and with some things, it really does matter. ... more There are certain stuff they won't do because it's against some religious beliefs which are lies to begin with. Head over to Joplin if you're able to. They are a decent hospital and their E.R. staff has been very, very good over the years but when it comes to major surgery, they're probably just going to send you to Joplin, anyway...
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.4% (1.6% below the national rate)
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