Vista Medical Center East

1324 North Sheridan Road, Waukegan, IL, United States   |   8473604000   |  
This facility has been reviewed 48 times
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Staff & Capacity
48%
(48 reviews)

"Overworked and understaffed but..."

Reviewed 2 months ago
Steven Box

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Excellent
9
Good
8
Average
2
Poor
4
Terrible
25

This facility has been reviewed 48 times
48%
(48 reviews)
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(reviews: 48)
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Steven Box

"Overworked and understaffed but..."

Reviewed 2 months ago

Overworked and understaffed but what hospital isn't. You can count on staff that care, management issues but quality care for a regional hospital.

Review details
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M Korpi

"I had great care..."

Reviewed 3 months ago

I had great care on the medical surgical floor when I was an inpatient there for 3 days in March, 2018.. They were very attentive and caring and answered all my questions and I was happy with their care.... more

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Ol Scott

"WORST EXPERIENCE EVER! Went..."

Reviewed 3 months ago

WORST EXPERIENCE EVER! Went to the emergency room and there were fights, people throwing chairs, cursing the staff out. SECURITY IS A JOKE. They just stood around like they were scared of the people. Not... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 100%
(8% above the national rate)
Immunization for influenza
Rate - 100%
(10% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 99%
(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 16.8%
(1.6% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 14.5%
(2.6% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 16.9%
(1.4% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 23.7%
(0.7% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.9%
(0.5% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.3%
(0.3% above the national rate)
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