Watauga Medical Center

336 Deerfield Road, Boone, NC, United States   |   8282624100   |  
This facility has been reviewed 33 times
Write a review
About
Staff & Capacity
42%
(33 reviews)

"Horrible ER visits. Staff..."

Reviewed 1 month ago
Ryland Powers

Is this not the provider you're looking for?


Excellent
7
Good
0
Average
0
Poor
8
Terrible
18
Average:
(reviews: 33)
Sort
Order by

Ryland Powers

"Horrible ER visits. Staff..."

Reviewed 1 month ago

Horrible ER visits. Staff doesn't care about your problems just try to discharge you as fast as possible. And the doctors have no idea of what to do.

Review details
0  
Aaron Barnhart

"Took 8 hours to..."

Reviewed 2 months ago

Took 8 hours to get four stitches in my finger. Think about that. 8 hours. A nurse also locked me out of the bathroom that leads to my room by accident. A lot of the staff seems like they’re not sure... more

Review details
0  
Joanna

"WMC charges way too..."

Reviewed 3 months ago

WMC charges way too much for their services. I will never come back.

Review details
0  

No ratings yet

Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 97%
(1% below the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 91%
(1% below the national rate)
Immunization for influenza
Rate - 91%
(1% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 9%
(3% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 13.9%
(1.3% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.3%
(1.6% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.4%
(1.1% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.5%
(0.5% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 6.4%
(1% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.2%
(0.2% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.