I was there for an appointment in the radiology department. We arrived 1 hour before the appointment only to be delayed 30 min from the scheduled appointment, that is unacceptable. At the same time I... more saw multiple people arrive 10 min before their scheduled appointment and enter before it.
Isn’t the purpose of an appointment to avoid tedious delays, and return to your other tasks.
My dad had a stroke, the ER dept. was great but one of the nurses was racist and gave my dad water from the bathroom sink when he asked for water. When we asked for discharge instructions she said "I... more already told your parents, do they not understand any English?" There was also an ultrasound tech by the name of Gabriela who was racist and did not want to give my dad an ultrasound. Not happy with them two.
My wife and I had a great experience here. We were in Carmel on Sunday, June 18, 2017, on fathers day when my wife's water broke. Our son wasn't due for 4 more weeks and he was feet first. We knew that... more she'd need an emergency C-section. We called our Dr and they sent us to Watsonville hospital. We got there around 3 in the afternoon and our first baby boy was born by emergency c-section just after 6. The entire labor and delivery staff was fantastic. One nurse even stayed 2 hours past her shift to stay with us through delivery. We were scared and nervous when we arrived but they did their best to make us comfortable and put us at ease. During our stay the nurses went above and beyond our expectations to take care of us. It made our scary situation easier to deal with. We thank you so much for a great experience.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.2% (0.2% above the national rate)
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