I went into Walk-In Urgent Care at Lee Wentworth-Douglass Professional Center with an ear infection had to go back the next day because it got worse and was starting to affect my hearing. I was charged... more $502. Seriously... I wasn't even in there for an hour. Horrible!!!
If I could give this place 0 stars, I would. I have trouble sleeping and took a larger dose of sleeping aid than usual. A well-meaning, but confused friend thought that I had overdosed, was trying to kill... more myself and called an ambulance. I was admitted to WDH where, after explaining I had no intention of hurting myself and was not suicidal, was then told nothing and put into a solitary confinement cell- literally. It was a tiny room with no windows and I was allowed no possessions whatsoever. I was then given 1 minute to say goodbye to my husband and told I was being kept there- completely against my will. No one informed me or my husband until the next afternoon that they had submitted my information to 3 surrounding mental health facilities and had no intention of letting me go. I would be kept in the solitary confinement room for at least 3 days or more, waiting for a room to open at one of the mental facilities. There was no common area or anywhere else for me to go while at the hospital, so I literally would have been kept for days, maybe more in this tiny, windowless room, completely isolated from all other people, including staff, except if I needed to use the bathroom. Finally later the next day after the worst night of my life, a staff member that was sent to evaluate me came to see me, realized I never should have been there and had to over-rule the decision made by a previous doctor who had spoken to me for 1 minute over a tv screen (the one who had flagged me and required I stay there and be committed to a mental institution). This was the first and only person, other than a couple of security staff, who actually listen to me and to reason while I was there. The doctors could not have cared less about anything I had to say and because I was acting upset/angry (understandably so), I believe that is why they didn't listen to me at all and completely dismissed everything I said and committed me against my will. This hospital is inhumane and a horrible horrible place. If you don't already have mental/emotional problems, you will being treated there. Stay FAR FAR away!!!!!! They should have there licenses taken away!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.1% (1.9% below the national rate)
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