I recently gave birth to my second child at Wesley Labor and Delivery and BOTH times we had such amazing nurses and doctors to care for us. They kept my husband and I in the loop during each check and... more explained every procedure and policy to us along the way. After delivery when we were staying in the postpartum recovery rooms everyone we encountered from nurses to the cleaning staff were so kind and attentive and went out of their way to ensure we had everything we needed, even if it wasn't specifically their job. For example, the cleaning staff always offered to refill my water any time they saw it was empty and nursing always made sure to ask my husband if he had any questions or needed anything while checking myself and the baby during our stay. My family and I are so appreciative of the care we received at Wesley!
I have already posted a review on Yelp and am waiting for a call from the hospital. I was admitted on October 1st with a head trauma and brain bleed. While in the trauma ICU apparently fell two other times... more causing more injury. Son who’s a surgical RN flew in after hearing about falls. While in the hospital a nurse manager told us that they were doing a review and would talk to us the next day, That never happened. On day before release was moved to a regular room and that room had an uncleared suction bottle on the wall with blood and mucus and the nurse call button was not working. My son stated that he wonder what else was not cleaned. After discharge never had a follow up call from the hospital. Was at this hospital for surgery about a year ago and had some minor issues with treatment. After discharge sent two emails with no response. Could write more but I guess you can see the problems. Seems no one cares.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.1% (1.9% below the national rate)
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