West Branch Regional Medical Center

2463 Highway 30, West Branch, MI, United States   |   9893456366   |  
This facility has been reviewed 25 times
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Staff & Capacity
31%
(25 reviews)

"I am a Veteran..."

Reviewed 8 months ago
Dan Solheim

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Excellent
2
Good
0
Average
3
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0
Terrible
20
Average:
(reviews: 25)
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Dan Solheim

"I am a Veteran..."

Reviewed 8 months ago

I am a Veteran and as such, I have several prescriptions. I showed up after the flu not being able to breath. They took one look at my med list that I brought to help them and treated me like meat. I was... more

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Beatriz Rivera

"I usually go in..."

Reviewed 10 months ago

I usually go in at night and the two doctors that work at night are awsome..Dr Trujillo and Dr Jimenez they are very understanding and know what they are doing...the nurses all have a lot of empathy and... more

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Dylan Gotts

"Absolutely terrible. They told..."

Reviewed 12 months ago

Absolutely terrible. They told me I had bruised a bone in my leg after a quad accident and that I should walk it out. Now I'm going to an orthopedic surgeon tonight for fractured fibula and possible bone... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 96%
(3% below the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 72%
(20% below the national rate)
Immunization for influenza
Rate - 66%
(24% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 97%
(1% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Not Available
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.8%
(0.6% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.8%
(1.1% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.7%
(0.6% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 20.6%
(2.4% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.8%
(0.6% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.3%
(0.7% below the national rate)
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