I'm very surprised at all the terrible reviews as my experience was phenomenal. I guess it depends on which doctors and nurses you get but all the ones I had were top notch and they may have saved my life.... more I went to the ER early on a Sunday morning for severe joint and neck pain. I hadn't been able to sleep for 2 days because of it. There was virtually no wait, I explained all my symptoms to a nurse, they took me to a room and after about 20 minutes I saw the doctor. He asked a lot of questions that, to me, seemed unrelated to my joint and muscle pain. He then ordered some blood tests, and again I was shocked at how fast the results came back. Within the hour a hematoligist (blood specialist) came to see me and notified me that both my white and red blood cell counts were dangerously low and the wanted to admit me to the hospital. What a great catch by that ER doctor to check my blood instead of just shooting me up with some pain meds and sending me on my way. I'm very blessed to have gotten him as my doctor. I was then in the hospital for 4 days. Every nurse I had was magnificent. And every new shift, the head nurse would come in to check up on their nurses and make sure I was as happy and comfortable as I could be. While all the nurses were awesome, Vanessa really went above and beyond the call of duty for me. My joint pain had got so bad after the first day that I could barely move. I couldn't even lift my arms away from my side, but she was very easy to converse with and it got my mind off of what I was going through, and just made me feel like I was in a normal social situation, all the while being a total professional with my medication needs and things like that. On day two a rheumatologist (auto immune) specialist came to see me, and again asked me a lot of questions seemingly unrelated to my symptoms, and while the morphine they were giving me did very little to help my pain, this doctor prescribed a steroid, which almost immediately helped, and after a day and a half more I drove myself home. As a side note, I also thought the food here was really pretty good. I know this review is long but one other thing the head nurse did for me was: knowing that I had a procedure in the morning and wouldn't be able to eat breakfast, plus they serve dinner kind of early (I think around 6:30), and they said no food for after midnight. I think her name was Amy, the head night nurse with 30+ years experience, just came in around 11pm, explained the food situation to me, and asked if I would like a turkey sandwich since I wouldn't be able to eat breakfast until after this procedure. That's so thoughtful and caring and just another way they went above and beyond for me
Very good hospital. I've had to use there service once or twice and the staff has been very attentive, helpful and responsive to my needs. With that said, it ain't cheap or fast if your a walk in. But... more its a good place to be sick at.
If it were not for the pleasant staff, I'd give the ER one star.
We txted ER for the wait time and the reply was 6 minutes. But that's just to see someone who assesses life/death. Then the actual... more wait was 3 to 4 hours. When you are in pain..... it seems like far longer.
You wait in the public sitting / waiting area. A nurse comes out w/a laptop and asks personal questions. In front of strangers. No privacy.Then different staff members call you to the triage room, perform one test at a time, then send you back out to the sitting/waiting area. This happens three or four times.
There seemed to be only one ER doc working.
It's not a good process what so ever.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.0% (1% above the national rate)
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