West Houston Medical Center

12141 Richmond Ave, Houston, TX, United States   |   2815888080   |   Website   |  
This facility has been reviewed 130 times
Write a review
About
Year Established: 1994
West Houston Medical Center is a general medical and surgical hospital in Houston, TX. Survey data for the latest year available shows that 54,950 patients visited the hospital's emergency room. The hospital... more
Staff & Capacity
Beds: 238
Physicians: 400
70%
(130 reviews)
United States: Ranked #3773
Ranking generated by Best Hospital Advisor

"Dr. Bailey was the..."

Reviewed 5 days ago
Cierra Borders

Is this not the provider you're looking for?


Excellent
76
Good
5
Average
2
Poor
3
Terrible
44
Average:
(reviews: 130)
Sort
Order by

Cierra Borders

"Dr. Bailey was the..."

Reviewed 5 days ago

Dr. Bailey was the best doctor I could ask for she was so amazing and delivered my baby with no problems it was such a smooth experience. Dr.Maloof who did my epidural was also amazing and she did my epidural... more

Review details
0  
Ruth O'Brien

"This is the worst..."

Reviewed 2 weeks ago

This is the worst hospital! My elderly aunt had surgery at this hospital. I must say the surgeon and ICU staff were excellent but the 5th floor nursing staff was horrible! They essentially didn't give... more

Review details
0  
Ghramshell Limyard

"There was this nurse..."

Reviewed 3 weeks ago

There was this nurse (for newborns,choose not to share her name but only the experience)who was extremely rude and made my experience there very unpleasant. Okay I believe one of the wrist bands or foot... more

Review details
0  

No ratings yet

Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 97%
(1% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 96%
(4% above the national rate)
Immunization for influenza
Rate - 96%
(6% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 16.6%
(1.4% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.2%
(1.7% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.4%
(0.9% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 21.0%
(2% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 6.2%
(0.8% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.2%
(0.8% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.