West Jefferson Medical Center

1101 Medical Center Boulevard, Marrero, LA, United States   |   5043475511   |  
This facility has been reviewed 28 times
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Staff & Capacity
55%
(28 reviews)

"Rude staff dirty rooms..."

Reviewed 4 months ago
James Clement

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Excellent
11
Good
1
Average
0
Poor
2
Terrible
14

This facility has been reviewed 28 times
55%
(28 reviews)
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(reviews: 28)
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James Clement

"Rude staff dirty rooms..."

Reviewed 4 months ago

Rude staff dirty rooms with fruit flies lack of communication with staff. Had to pick one star it should have been a zero. Tv broke, shower leak in the hallway, parts of the bed would not raise up. The... more

Review details
0  
Shannyn Revere

"ER Doctor today is..."

Reviewed 4 months ago

ER Doctor today is AWFUL! No bedside manner, no treatment provided. Im wondering .....is he really a Doctor??? Wow .I hope i never have to return to the ER while hes on duty .

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0  
Brandi Miller

"Had to go to..."

Reviewed 11 months ago

Had to go to the ER Thanksgiving morning for 5 year old who fell and hit her chin. Everyone was amazing and so caring! Under the circumstances we had an excellent experience! Thank you!!

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 98%
(1% below the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 100%
(8% above the national rate)
Immunization for influenza
Rate - 99%
(9% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 1%
(5% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 16.7%
(1.5% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.9%
(1% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 18.4%
(0.1% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.5%
(0.5% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.7%
(0.7% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.1%
(0.1% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.