West Valley Hospital

13677 West McDowell Road, Goodyear, AZ, United States   |   6238821500   |   Website   |  
This facility has been reviewed 58 times
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About
When you arrive at West Valley Hospital, you know you are in good hands. For more than 10 years, we have been your community hospital, and with the recent opening of a Level 1 Trauma Center, West Valley... more
Staff & Capacity
56%
(58 reviews)

"I am surprised by..."

Reviewed 3 months ago
Sandra B

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Excellent
21
Good
6
Average
0
Poor
3
Terrible
28

This facility has been reviewed 58 times
56%
(58 reviews)
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(reviews: 58)
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Sandra B

"I am surprised by..."

Reviewed 3 months ago

I am surprised by all of these reports. I went into their ER dept. Late one night to get some glass removed. They treated me with respect...took me back to be treated as soon as I arrived. They were able... more

Review details
0  
Anthony F. Angelic

"We have declined rapidly..."

Reviewed 3 months ago

We have declined rapidly as a society.
Abrazo west is a prime example of our collective decline.
My 96 year old father was placed on MORPHINE for back pain.
Add morphine, with antibiotic... more

Review details
0  
Susan Guinn-Lahm

"Austin in registration did..."

Reviewed 4 months ago

Austin in registration did an outstanding job for my husband this morning. His Dr had not signed the order for his procedure and Austin obtained the signature in a professional and caring manner. He stayed... more

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0  

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
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How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 99%
(1% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 98%
(2% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 98%
(6% above the national rate)
Immunization for influenza
Rate - 97%
(7% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 7%
(1% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 16.4%
(1.2% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.8%
(0.1% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 18.9%
(0.6% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.3%
(0.7% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.6%
(0.2% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.2%
(0.2% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.