Western Medical Center Santa Ana

1001 North Tustin Avenue, Santa Ana, CA, United States   |   7149533331   |  
This facility has been reviewed 41 times
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About
Staff & Capacity
68%
(41 reviews)
United States: Ranked #5106
Ranking generated by Best Hospital Advisor

"Everyone there is sincere..."

Reviewed 1 month ago
Della Villa

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Excellent
19
Good
5
Average
3
Poor
2
Terrible
12
Average:
(reviews: 41)
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Della Villa

"Everyone there is sincere..."

Reviewed 1 month ago

Everyone there is sincere and caring. They made sure I knew everything regarding my status on my stay there

Review details
0  
Justin P

"Security guard was rude..."

Reviewed 2 months ago

Security guard was rude as hell, was just trying to find the room number as he sarcastically says didnt you see the front entrance, also only some nurses here are good others dont care about you, the doctors... more

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0  
Anna Ippolito

"WORST HOSPITAL EXPERIENCE OF..."

Reviewed 3 months ago

WORST HOSPITAL EXPERIENCE OF MY LIFE. Highly inefficient and negligent in several ways! Do not go here if u want treatment anytime soon. Avg response time for ANYTHING including an ibuprofen is about two... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 96%
(2% below the national rate)
Aspirin prescribed at discharge
Rate - 99%
(equal to the the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 91%
(5% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 87%
(5% below the national rate)
Immunization for influenza
Rate - 91%
(1% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 97%
(1% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 2%
(4% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 16.3%
(1.1% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 13.8%
(1.9% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 18.2%
(0.1% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 21.5%
(1.5% below the national rate)
Rate of readmission after hip/knee surgery
Not Available
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.2%
(0.8% below the national rate)
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