We were in Pittsburgh from out of state and treated like we were local to the area. The staff from the intake person who takes all your information to the doctor were all very nice and informative. We... more had an excellent experience in what was a difficult experience going to the ER. They made things much better with their professional demeanor and personal touch. Would have given them 5 stars, but the discharge nurse was rude. Would not hesitate to return if necessary. Thank you!
Staff were incredibly helpful. Hospital seems well taken care of. I got lost trying to find the labor and delivery but a very kind staff member walked me the whole way to where i needed to be. Staff was... more prompt with my care and i felt well informed about everything they were doing to me. Will be delivering my baby there in a few months and i feel very confident and excited for the experience thanks to the staff and obviously to welcome our new addition.
Let me start with my wife has had several surgerys over the past few years, all of which were at different pittsburgh hospitals. Our experience here at West Penn was by far on another level of excellence.... more Everyone from the time we entered the hospital made our experience as good as one could want. Dr. Sword my hats off to you, and the nursing staff on Nine east id have to say the same. We feel blessed to have had the staff of West Penn at our side, Thank you all
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.1% (0.1% above the national rate)
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