Had a memorable experience with the medical staff! My nurses were amazing and very helpful, not to mention personable! However, my best experience was with my anesthesiologist, Dr. Friedman who was so... more approachable and had the best bedside manner and quickly expelled my anxiety and of course Dr. Hay whose praises I always sing! He is the best, always with a smile! First time in 39 years at White Memorial, where I delivered my only child under Dr. Matthew Kates! Great experience overall.
I had my son here a couple years ago. Everything was fine until I told the nurses that I wasn't going to breastfeed. The nurse I had in the delivery room was so rude, kept making jabs about my weight,... more and was just generally unpleasant. My son ended up having to stay in the NICU for a little over a week. As I was packing, a nurse in the recovery area came in and told me that I needed to hurry up and go since I didn't even have a baby with me. The NICU staff were wonderful and they're the only reason I don't give a lower rating.
This is a beautiful hospital however it is not a hospital i would recommend for African American people. Although the nurses are nice (because it's their job to be) a couple of them were mean to me on... more the under and would take forever to service me in my needs. I would not know this if it was not for having Hispanic roommates and seeing when they called for a nurse how fast they were service and how long it took for them to service my needs.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.7% (0.7% above the national rate)
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