William Harvey Hospital (Ashford)

Willesborough Kennington Road, Ashford, United Kingdom   |   01233 633331   |   Website   |  
This facility has been reviewed 128 times
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About
Staff & Capacity
82%
(128 reviews)
United Kingdom: Ranked #1960
Europe: Ranked #1960
Ranking generated by Best Hospital Advisor

"They have saved my..."

Reviewed 5 days ago
Marcus Kidd

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Excellent
89
Good
8
Average
8
Poor
0
Terrible
23
Average:
(reviews: 128)
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Marcus Kidd

"They have saved my..."

Reviewed 5 days ago

They have saved my life on at least three occasions. Not to mention having mended on many other occasions. Great people doing the difficult work under difficult conditions.

Review details
0  
Marcus Kidd

"They have saved my..."

Reviewed 5 days ago

They have saved my life on at least three occasions. Not to mention having mended on many other occasions. Great people doing the difficult work under difficult conditions.

Review details
0  
Amanda Brooks

"Have been sat in..."

Reviewed 1 week ago

Have been sat in a & e for 4 hours.... With others that had been there for 6 hours.... In that time.. We had no updates... Staff rarely seen.... Absolutely no cleaners!!.. Place needed a thorough clean....... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care: Coming soon!

Heart Attack & Chest Pain

Statin at Discharge
N/A
Aspirin prescribed at discharge
N/A
Primary PCI Received Within 90 Minutes of Hospital Arrival
N/A

Preventive Care

Immunization for pneumonia
N/A
Immunization for influenza
N/A

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
N/A

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
N/A
Readmissions Complications & Death: Coming soon!
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
N/A
Pneumonia (PN) 30-Day Mortality Rate
N/A
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
N/A
Heart failure (HF) 30-Day Readmission Rate
N/A
Rate of readmission after hip/knee surgery
N/A
Rate of readmission after discharge from hospital (hospital-wide)
N/A
Average score:

Q: How satisfied are you with the cleanliness of the area you were treated in?
(Number of ratings: 372)
Q: How satisfied are you that the hospital staff worked well together?
(Number of ratings: 365)
Q: How satisfied are you that you were treated with dignity and respect by the staff?
(Number of ratings: 375)
Q: How satisfied are you that you were involved in decisions about your care?
(Number of ratings: 358)
Q: How satisfied are you that the hospital provides same-sex accommodation?
(Number of ratings: 210)