I visit the outpatient department here about every six months because of a chronic condition. Clearly, the people are overworked here due to low staffing levels. However they will always do their best... more for you and are very compassionate despite the reported low morale in the NHS. I've been seeing my consultant here for many years; to be honest I'm always surprised that he hasn't jumped ship for the private sector like so many others have. I'm very grateful for his dedication and care, and his obvious commitment to the service. Well done, and thanks.